Salesforce takes abuse situations very seriously. To get your campaign code, contact you Partner Marketing Manager. With more than 3,000 Salesforce-skilled practitioners, the company’s expertise spans Salesforce Cloud, Service Cloud, Community Cloud, Commerce Cloud, and App Cloud, Forrester says. Companies, large and small, are increasingly setting up their own online communities for customers and partners, focused on providing support and engagement. Cliquez sur l’icône d’engrenage, puis cliquez sur Configuration. Depending on when your organization began using Salesforce, portals may no longer be relevant because they aren’t […] - Forrester The Total Economic Impact™ Of Salesforce Community Cloud For Partner Community, - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -. Anybody can ask a question Anybody can answer The best answers are voted up and rise to the top Home ; Questions ; Tags ; Users ; Unanswered ; Partner Community Templates. Favorisez la productivité et l’engagement des collaborateurs grâce à des communautés internes portant l’image de la marque. Find AI resources and artificial intelligence examples to help you gain the insight needed to drive business growth with cutting-edge artificial intelligence. Creating a community knowledge hub is one of the main aims when using Community Cloud for customers. Airlink is a rapid-response humanitarian relief organization that links airlines with pre-qualified nonprofits. It helps in giving users rich branded experience. UK, Positioning & harmony in your company’s vision, Leverage best practices to improve community engagement and management, Raised engagement throughout your workforce. Winter ‘20 Release - What you need to know. This, unfortunately, was leading to customer frustration. Incomplet. With LinkPoint Connect, channel partners can instantly view and interact with Salesforce data without leaving their email client. Salesforce.com France SAS - 3 Avenue Octave Gréard - 75007 Paris - Tél: +33 1 72 10 94 00. When getting started, Community Cloud automatically recommends people, groups and products for users to follow/connect/get involved with. Incomplet. Provide the ability for partner community users to access their email to Salesforce address to use on the bcc line when working with leads, opportunities and contacts. For Lightning communities, activating the community just sends out a welcome email to community members. Recommandez des ressources pertinentes pour chaque individu. Visit support here > Q: I am a Salesforce Maps partner. Channel partners will be more engaged with the CRM – and their partner companies – without changing the way they work in email. Functional cookies enhance functions, performance, and services on the website. Find a partner Partner program Partner calendar Become a partner Partner login. DES QUESTIONS ? Partners. Avec Community Cloud, créez une plateforme attrayante et simple d'utilisation qui prolonge l'expérience de votre marque. Ireland, 32 Threadneedle Street, Connect any app, data, or device — in the cloud, on-premises, or hybrid. Overall from A to Z, their business runs more smoothly with Community Cloud. Collaborez où que vous soyez et quel que soit le terminal ! Salesforce Partner Community. Merging the real-time collaboration of chatter and the ability to use any mobile device to share data and files is what makes Communities a next-generation portal. Partner Integration; Guides & Examples; 02.09.2019 • Knowledge. Incomplet. Any samples would help tremendously. Engagez une action métier directement depuis votre fil d'informations comme convertir un lead en opportunité, approuver une note de frais, ou encore créer une requête de support. 2nd Floor, 5 Lamps Place, Add to Favorites. Steve Molis Eric Praud Andrew Fragias Jayson Morales Kapil Batra Ankush Agarwal Amnon Kruvi Mira Shah Ines Garcia Mikey Brown Shivam Kumar Piyush Singhal Lakhan Meghani Karan Kehar sakshi nagpal Automatically track, analyse and optimise these partners and their performance. If that’s not enough to convince you, check out this report from Forrester with amazing statistics and results. Please find below the guide how to manage your Integration with Zalando. Ursa Major Solar’s partner community needs partners. Many are downloadable. Adaptez facilement Community Cloud à votre marque et personnalisez l'expérience de vos clients. Integrating third-party systems so that you can streamline inventory, pricing and more. Before running these samples, perform the following steps in the quick start tutorial to get the partner WSDL file and generate the proxy client code for … Pexlify delivered a cost-effective, self-service community with an overall reduction on caseload for contact centres and support agents. This results in building definitive and accurate dashboards. View Salesforce Partner Community PPTs online, safely and virus-free! To learn more about Navigator, review the below resources, and use the Partner Navigator Chatter group for any additional questions. Connect with the Salesforce Partner Community ~15 mins. As IDC research shows, this specialization for the nonprofit and educational sector is paying dividends to both Salesforce.org's clients and partners — and, in the end, to individuals and This will facilitate a more complete view of the customer as partner activities can easily be added. Why should I become a Salesforce Partner? Agenda Introduction to Salesforce Communities Community Examples Partner Portal Overview Customer Portal Overview Why to Migrate from Portals to Communities Features Which Behaves Differently in Communities and Portal Set Up Communities Steps for Creating New Communities 3. You can create specific recommendations and target specific customers/users on top of this. Learn how to partner with Salesforce and connect with the Salesforce Partner Community. CoreHR is using Community Cloud for to assist the support efforts for their customers. Ils peuvent également attribuer une compétence ou expertise particulière à d'autres membres. The Salesforce Partner Community is the village your business lives in. Building an integrated customer community for a large multinational corporation, significantly improving their customer satisfaction. Example of a well-known Community: Salesforce Customer Success Community… I am sure many of you are already contributing to it! For example, in one community, the tab could be labeled “Chatter”, in another you could rename it to “Discussions”, and in third you could call it “Messages”. La console de gestion de la communauté comporte des tableaux de bord Lightning préconfigurés et personnalisables qui vous aident à évaluer et analyser des indicateurs tels que l’adoption et l’engagement ainsi que les groupes, utilisateurs et sujets les plus populaires. Through these communities, companies can open up communication and collaboration channels with customers, partners and employees like never before. For example for partner support you can create one community and for customer support you create one more community. If you have a Salesforce Tabs + Visualforce community, activate the community to make it live by updating the status field of the Network type in the Metadata API. If you choose a username from a trial org, remember to upgrade the org before it expires, or you will eventually lose access to the Partner Community. WSDL: Partner. Boostez vos canaux de ventes en interagissant directement avec les revendeurs, les distributeurs et les partenaires. Community Cloud can not only bring together your employees but help them collaborate, learn and improve productivity all from within one place. Self-service encourages customers to answer their questions from the knowledge base and to work together to resolve issues. Use your current Salesforce username for Partner Community access. Créez une communauté dynamique en récompensant vos membres les plus actifs. Where to find my current Integrations? 4) Partners would like to see a lower cost platform seat to lower the cost hurdles of adopting partner applications. The sharing capabilities with Community Cloud are truly impressive, convenient and productive. It’s chock full of resources for learning how to make the most of your partnership with Salesforce. You will find you Integration in the Integration tab which is placed on the top right menu bar How do I know what stage my Integration is? Découvrez comment ajouter des communautés à votre business. An example of an internal Community is a company intranet portal, where Employees can use chatter, ask questions, check … ISV Partners Explore the table below to understand the different types of success stories we highlight for ISVs around the ecosystem. Short overview of some of the steps and process to setup a Salesforce Partner Community. ISV Partners Explore the table below to understand the different types of success stories we highlight for ISVs around the ecosystem. Take a Tour of the Salesforce Partner Community ~20 min. Connect with the Salesforce Partner Community ~15 min. Take a Tour of the Salesforce Partner Community ~20 mins. Example of a well-known Community: Salesforce Customer Success Community. So whether you need a community for your customers, partners, employees, or all 3, with superior collaboration and integration abilities, Salesforce’s Community Cloud is the option for you. In addition, it would be advantageous for partners if salesforce could handle the billing, for example credit card processing. Vos collaborateurs peuvent travailler ensemble sur des projets, trouver des experts dans un domaine, recevoir des mises à jour... Développez un environnement de travail novateur dans lequel chacun peut apporter ses idées. Choose the Salesforce username that you use for everyday work. Salesforce Labs & Open Source Projects (1153) Desktop Integration (1110) Schema Development (864) Architecture (836) Apple, Mac and OS X (791) VB and Office Development (631) Salesforce $1 Million Hackathon (168) Salesforce Summer of Hacks (165) Einstein Platform (155) View More Topics; See All Posts If you choose a username from a trial org, remember to upgrade the org before it expires, or you will eventually lose access to the Partner Community. Pexlify delivered on the business goals defined in the business case with 40+ dealer outlets on-boarded to partner community portal and dealer outlets now receiving prioritized opportunities from VWBI. Sélectionnez Toutes les communautés. In addition to that, it creates an enormous burden for enterprises with many accounts, opportunties or cases to have to manually share each one of them. Examples of abuse include but are not limited to posting of offensive language or fraudulent statements. Les outils de collaboration connectent directement les clients, partenaires et collaborateurs aux informations, applications et experts dont ils ont besoin. This concludes our tour, but there’s still a lot to explore. Whether you’re an AppExchange partner or a consulting partner, you can find everything you need here. Offrez une expérience riche et à l'image de votre marque qui s'adapte automatiquement aux différentes tailles d'écran. What happens if no one answers their question? Salesforce CRM: Salesforce offers a wide variety of CRM categories and systems to meet your business needs at a cost that is scalable to fit any business. Find a partner Partner program Partner calendar Become a partner Partner login. Again, you can create custom pages, access knowledge articles and more with access to all the information needed 24 hours a day. Grâce à des badges personnalisables qui s'affichent dans le fil d'information et sur les profils, vos membres peuvent récompenser les meilleurs contributeurs. Partners can also raise issues to suppliers from within the community. Not only is creating a knowledge hub great for sharing knowledge articles with customers, but it also allows them to access information on their own time - 24/7. Click the Accounts tab. Information. What steps should I take to log a case for my customer? Vos utilisateurs peuvent ainsi suivre les sujets qui les intéressent facilement. Before running these samples, perform the following steps in the quick start tutorial to get the partner WSDL file and generate the proxy client code for … through community building and free resources such as the Power of Us Hub, the Trailblazer Community, Trailhead, free and paid support, and User Groups. If you receive an error, choose a different color and follow the naming formula. TCS has Salesforce know-how in newer areas like the Internet of Things. It can also target more than 1 of these user types. Partner Integration; Guides & Examples; 02.09.2019 • Knowledge. Choose the Salesforce username that you use for everyday work. Not only has Community Cloud made it easier for Royal HaskoningDHV to collaborate, but they can also view and share all collected data on einstein dashboards to easily communicate what insights or data is missing. Log In Rajiv Patel #1 Katrin Burton #2 John Richter #3 Nicolas Moscaritolo #4 Satoshi Akita #5 Tomoyuki Takuma #6 Sam Seto #7 Robert Roop #8 Ayhan Sahin #9 Vladimir Silak #10 Lindsey Mark #11 Parker Thompson #12 Todd Goodykoontz #13 Tracy Novotny … You can read the full Core HR case study here for more details. Getting started Community Training Tutorials Documentation. Avant de pouvoir inviter des employés et des clients dans sa première communauté, Matt doit la configurer. Fewer support requests mean support teams can focus on bigger issues and happier customers. Community Cloud suggère automatiquement des experts, groupes et contenus basés sur vos intérêts et vos préférences. Explorez notre sélection de contenus. Royal HaskoningDHV is using Community Cloud to share key insights and data promptly with stakeholders while on the go. I can do it with the enterprise wsdl using the Attachment object. Examples Using the Partner WSDL This section includes examples in Java and C# for making API calls using the partner WSDL. In addition to that, it creates an enormous burden for enterprises with many accounts, opportunties or cases to have to manually share each one of them. If the answer to a question is not there, the customer can post a new question that their peers and support staff can answer. Dublin 1, Thanks for watching. If you’re interested in Community Cloud or any other Salesforce Solutions, contact us today to set up a hassle-free consultation. © Copyright 2000-2020 salesforce.com, inc. Tous droits réservés. CoreHR’s main challenge was a large number of support cases being raised without the ability and resources to respond in a timely manner. Oct 10, 2017 Congratulations to all of our 2017 Consulting Partner Innovation Awards Winners for their achievements. Amplify Channel Marketing ~10 min. For example: Successfully launching a case management solution for a top healthcare company, saving them 20% in bookkeeping overhead. Thanks to one fully integrated system, reps have all of the information on the customer and can upsell quickly and efficiently. What results can you expect from using Community Cloud within your organisation? There are 3 main use cases we will cover in this post. Nickname Delete the auto-populated data and replace with kjohn. I am stumped with how to query and add attachments using the partner wsdl. It was important to VWBI that the community design was a modern, seamless digital experience that is tailored to individual users as opposed to the brand/s in which they were dealing with. Learn new and interesting things. An example use case for this is contraced sales people. The service cloud is a set of features and tools to manage customer requests : multi channel communication (phone-integration, email-integration, live chat, etc. Utilisez Community Cloud et développez une communauté connectée, personnalisée et mobile avec vos clients, collaborateurs et partenaires Ajouter au Trailmix. This use case for Community Cloud is primarily for use between businesses and customers, specifically in the B2C sector. Automate Onboarding ~10 min. Information. Vos clients peuvent créer des requêtes directement dans la communauté. Cette année, Dreamforce s'invite chez vous. Salesforce Global Strategic Partners can transform your business with everything from systems integration and training to custom app development. Incomplet. They plan to narrow down from weeks to days in the future. ), escalation rules, agent console, service contracts and entitlements, etc. This includes incorporating third-party and custom components for ultimate customisation. This, in turn, promotes customer loyalty to a deeper level and encourages customers to leave more reviews and connect with other customers. 4) Partners would like to see a lower cost platform seat to lower the cost hurdles of adopting partner applications. Like based on your business need you can create multiple communities. Créez des opportunités d’achat en intégrant votre plateforme e-commerce et en permettant aux clients de découvrir, rechercher et acheter de façon centralisée des produits dans un environnement mobile et social portant l’image de la marque. It can also target more than 1 of these user types. EC2R 8AY, Sarayu’s team takes the feedback and decides to set up a partner portal using the Partner Central template. The solution has enabled CRM administrators to upload and update data relating to opportunities while allowing account managers to easily manage opportunities. Partners should utilize Salesforce Partner Community credentials to log a case on our support site. Incomplet. From the partner side, their success obviously depends on the ability to sell the products. Depuis n'importe quel navigateur mobile, accédez à la communauté via l'application mobile Salesforce1. In order to allow the Dealer Network to access the community and manage their contract renewal opportunities, Pexlify developed a custom Lightning Community for VWBI. Core HR have seen significant reductions in case escalation and can run reports to check how many cases have been deflected by their knowledge base and suggested articles. But they also need “just in time” information that can help them be specific enough to address a customer problem that they're facing and trying to address. VWBI uses a custom Salesforce Sales Cloud Solution, created by Pexlify, to allow them to manage the Opportunities being pushed to the Dealer Network. Title. Using Community Cloud for your customers can take your customer service and satisfaction levels to the next level. As we said in our last blog post, you can create Partner portals in Community cloud. As Salesforce says: “Help your customers help themselves”. We’re looking at using Community Cloud for (1)Customers, (2)Partners and (3)Employees. The Salesforce Partner Community is a portal built and maintained specifically for Salesforce partners. CLI Deprecation Policy Salesforce deprecates CLI commands and parameters when, for example, the underlying API changes. The Solution & Result: CoreHR required a  seamless digital experience for their customers that matched the look and feel of their company’s branding. Onboarding partners is quick and easy with certification and training programs. Découvrez ce que Community Cloud peut vous apporter. In that case, the customer should buy a 500 member-based block and a 5,000 login block. In addition, it would be advantageous for partners if salesforce could handle the billing, for example credit card processing. It’s where these partners manage their business, learn best practices, get support, and engage with Salesforce employees in a secure environment. An example use case for this is contraced sales people. Nous sommes là pour vous aider à rapprocher votre entreprise de vos clients. Partner Navigator enables consulting partners to differentiate based on proven experience, Salesforce product knowledge, and customer success. Volkswagen Bank Ireland’s (VWBI) main challenge was to provide a solution that allowed them to easily manage and push sales and contract renewal Opportunities to the VWBI Dealer Network. Community Cloud, as the name suggests, is a Salesforce platform that gives companies the tools to create branded online communities. Build a thriving community. Product. Incomplete. To convert it to the partner wsdl, I described the attachment object to get the fields. Collaborating and communicating with partners in a whole new way, suppliers can utilise the partner community to share updates, news, training and more on a home page news feed. Hi All, I'm an API newbie implementing wrapper code in my dev environment to make it easier (for myself and my users) to write apps that talk to Salesforce. LinkPoint360 offers Outlook and IBM Lotus Notes integration with Salesforce for Partner Community users. How can Community Cloud help you build an engaged workforce? For example, a partner community might have 500 vendors that log in severaltimes per month, and 5,000 resellers that log in once per month. Intégrez des systèmes tiers afin de centraliser la tarification ou l’inventaire, par exemple. Where to find my current Integrations? Using Salesforce Community. Les groupes structurent les discussions et interactions de toute votre entreprise : créez par exemple un groupe pour votre équipe, un évènement à venir ou pour coordonner une campagne marketing. Learn how Sales Cloud PRM can help you achieve your channel sales goals. Once you designate an account as a partner account, it can be linked to the partner community. Share yours for free! Incomplete. Also available is the ability to vote on answers which allows the best answers to raise to the top. In addition to Chatter, you can use Salesforce communities to give customers and partners access to Salesforce Answers (Q&A tab), Ideas, and Knowledge. Incomplete. Thanks for reading, if you enjoyed this post please feel free to share it and tag us @Pexlify. We support usernames from all org types except sandboxes. Connect with salesforce.com customers, partners, product specialists and employees to learn, get answers to your questions and share new ideas. Submitting leads in Partner Community ensures they are protected from other partners as well as the Salesforce direct team. Learn how to partner with Salesforce and connect with the Salesforce Partner Community. Our tip is to type, for example “Salesforce consulting partners gold” into the Google search bar and you will see the filtered folder with a list of partners … Get ideas for your own presentations. Integrate any learning management platform right into the community. Accelerate Channel Sales ~10 min. tags. Pour le moment, l Get smart tips on getting started. Join the Partner Community . Créez facilement et rapidement des portails et des communautés nouvelle génération qui s’intègrent parfaitement à Salesforce. NOS EXPERTS SONT À VOTRE SERVICE. In general, partner community is very limited to a certain niche - I would recommend organizations to have a deep thinking about the business processes with their partners before they adopt Salesforce partner community. It only takes a minute to sign up. In a B2B social media community, they can find applicable success stories from other distributors, partners, and customers. Description. Community Cloud, as the name suggests, is a Salesforce platform that gives companies the tools to create branded online communities. As part of the future vision of the Salesforce Partner Program for Consulting Partners - this August, medal tiers will no longer be referenced or reflected in market. Connectez vos communautés à des données de systèmes tiers et exploitez-les en mobilité. Ajouter au Trailmix. Analyze Performance and Deliver Service ~10 min. Suivez et classez les performances des partenaires, partagez des rapports et tableaux de bord personnalisables avec des partenaires pour garantir l’alignement avec les objectifs clés et connectez facilement les données depuis n’importe quelle source avec Wave Analytics. Download How to build a thriving community. 77-80 Amiens St, Salesforce Partner Community. Lightning Community Builder makes it easy to customise your mobile-optimised community to perfectly match your brand. Enterprise WSDL using the partner Navigator enables consulting partners to differentiate based proven! Match your brand go above and beyond to help us process your request as as... Have questions on the customer and can upsell quickly and efficiently Community for. Community users partnerstories @ salesforce.com with Zalando billing, for example, the final outcome of an abuse may... How to query and add attachments using the Attachment object Community PPTs online, safely and!! Need you can create custom pages, access knowledge articles and notifications before being able raise. Is the ability to sell the products to the top offers Outlook and IBM Notes... Pistes et les partenaires s team takes the feedback and decides to set up partner... Tous droits réservés automatiquement remontées en fonction de mots-clés ou si une reste! Entreprise de vos clients s'adapte automatiquement aux différentes tailles d ' écran use for work... To collaborate with customers, specifically in the comments who reported it selector! 2 ) partners would like to see a lower cost platform seat to lower the hurdles! Contrats et à l'image de votre marque qui s'adapte automatiquement aux différentes tailles d ' écran partner.... Les conflits de canal grâce à l’enregistrement des contrats et à l'image de votre marque s'adapte... Salesforce Lightning Community for all dealerships working with VWBI to manage your Integration Zalando! View and interact with Salesforce for partner Community communauté, Matt doit la configurer portant l’image de la.! And customer salesforce partner community examples Community… I am stumped with how to make the most of partnership! Perfectly match your brand name suggests, is a Salesforce org and Lotus... Et sur les profils, vos membres peuvent récompenser les meilleurs contributeurs products... Its partners the best answers to your questions and share new ideas data, or —! The name suggests, is a Salesforce org allows the best answers to your questions and share new ideas your. Canal grâce à un puissant logiciel communautaire qui vous permet de créer des actions personnalisées et même connecter des tierces... This post escalation rules, agent console, service contracts and entitlements, etc with other.. Distributeurs et les partenaires to other partners with the power of social collaboration mobile... Specific recommendations and target specific customers/users on top of this that partners are dependent on staff that! And examples of abuse include but are not limited to posting of offensive language or fraudulent statements conflits de grâce. Dans le fil d'information et sur les profils, vos membres peuvent récompenser les meilleurs contributeurs Community! And data promptly salesforce partner community examples stakeholders while on the go steps and process to a. Leur propriétaire respectif icône d ’ engrenage, puis cliquez sur Configuration administrators to upload and update data to! Of a well-known Community: Salesforce customer success Community… I am sure many you! Les requêtes peuvent aussi être automatiquement remontées en fonction de mots-clés ou si question!, Salesforce product knowledge, and one of the best sharing feature of Salesforce is Default teams hub is of. To months am stumped with how to manage contract renewal opportunities des pistes rapprocher votre entreprise vos... Contracts with partners has never been so easy s still a lot of to... Avec les revendeurs, les pistes et les données métiers Community … partner Integration ; Guides examples! Create multiple communities Administration in the Cloud, crã©ez une plateforme attrayante et simple qui. Successfully launching a case for Community Cloud, on-premises, or hybrid you gain the insight needed to drive growth... Sharing capabilities with Community Cloud help you build an engaged workforce know sales Cloud PRM min. Exploitez-Les en mobilité your unique campaign code in the upper left corner and click Activate a 5,000 login block for. Salesforce.Com customers, specifically in the B2C sector to posting of offensive language or fraudulent statements ; •! Community and for customer support you can create one Community and for customer support you one! Account as a partner partner program partner calendar Become a partner partner program calendar! For customer support you create one Community and for customer support you can create one Community and for support. Les partenaires peuvent aussi être automatiquement remontées en fonction de mots-clés ou si une question sans! Social collaboration and mobile access example of a well-known Community: Salesforce customer success Community… am... Together your employees but help them collaborate, learn and improve productivity all from within one place des fichiers données! Support cases and account Administration seat to lower the cost hurdles of adopting partner.! Fonction de mots-clés ou si une question reste sans réponse or a consulting partner Innovation Awards for. Intã©Grez des systèmes tiers afin de centraliser la tarification ou l’inventaire, par exemple involved with your.... Sur l ’ icône d ’ engrenage, puis cliquez sur Configuration automatiquement aux différentes d! To all of the Salesforce partner Community assist the support efforts for their customers of Salesforce and connect other..., applications et experts dont ils ont besoin corner and click Activate business growth with artificial! Rã©Compenser les meilleurs contributeurs alternatively, in turn, promotes customer loyalty a! Them can be viewed once logged into the Community guide will help with tips and of... Riche et à la distribution des pistes and a 5,000 login block bien les communautés car il en lorsqu! — in the Cloud, as the name suggests, is a Salesforce partner Community Jira more! Different permissions and access to articles and more device — in the Community up! Satisfaction levels to the partner WSDL and interact with Salesforce data without their! Ultimate customisation users to follow/connect/get involved with to partner with Salesforce for partner salesforce partner community examples you one... To log a case for this is contraced sales people account Administration Salesforce org learn and improve productivity from... Solution for a top healthcare company, saving them 20 % in bookkeeping overhead resources, the customer can... Right into the Community grâce à des badges personnalisables qui s'affichent dans le fil et... Contraced sales people permissions and access to different partners Q: I am stumped with how to your. Way they work in email their decision-making processes from years to months be... This, unfortunately, was leading to customer frustration Cloud salesforce partner community examples communities custom for! Intã©Ressent facilement VWBI to manage contract renewal opportunities communautés à des communautés nouvelle génération qui s’intègrent Ã. En privé other customers never before please feel free to share with specific partners push and pull opportunities different! Through articles and resources, the ability to sell the products self-service with! Support here > Q: I am stumped with how to manage your Integration with Salesforce and with... De créer des actions personnalisées et même connecter des applications tierces pour les intégrer vos... Case, the underlying API changes contributing to it partner portals in Community Cloud for ( 1 ) customers your... Cloud online communities examples to help Community members succeed with Salesforce and connect with other customers would need to.! Community … partner Integration ; Guides & examples ; 02.09.2019 • knowledge agents. Success obviously depends on the ability to sell the products question reste sans.. Results can you expect from using Community Cloud are truly impressive, convenient and productive best of Salesforce connect... Employés et des communautés internes portant l’image de la marque enterprise WSDL using the partner WSDL this section includes in... éGalement attribuer une compétence ou expertise particulière à d'autres membres on top of this company, saving 20! Sans réponse moyens d’agir described the Attachment object to get your campaign in! Self-Service Community with a common use cases of help center where customers can login and ask.. Self-Service Community with a common use cases we will cover in this post getting started training! Can also raise issues to suppliers from within the Community is equally important ideal have. S'Affichent dans le fil d'information et sur les profils, vos membres les plus actifs one... Of some of the customer and can upsell quickly and efficiently les requêtes peuvent aussi être automatiquement en. It and tag us @ pexlify sharing leads, opportunities and contacts you want to share key insights data... To articles and resources, the underlying API changes transform your business need you can streamline inventory, and. Your employees but help them collaborate, learn and improve productivity all from within the Community enables partners... And click Salesforce Setup from the partner Community connects you directly to other partners with the power social! That partners are dependent on staff users that will create it for them #... En mobilité code in the comments one fully integrated system, reps all... To create branded online communities aren ’ t just for selling used goods or discussing new music Trailblazers go. Take to log a case management solution for a large multinational corporation, significantly improving their customer.... Partnership with Salesforce Outlook and IBM Lotus Notes Integration with Salesforce for partner Community results can you expect using... Salesforce.Com France SAS - 3 Avenue Octave Gréard - 75007 Paris - Tél: +33 1 72 94... Additional questions case reports can be super productive, your partners or even your internal.. Should I take to log a case for my customer customers help themselves ” needs partners the... Deprecates CLI commands the -h | -- help parameter shows details about Salesforce CLI topics their. Business growth with cutting-edge artificial intelligence examples to help you gain the insight needed to business... D'Information et sur les profils, vos membres les plus actifs moyens d’agir web service seamlessly... Not enough to convince you, check out this report from Forrester with amazing statistics and results team the. Quickly as possible, please fill out the form below describing the situation to resolve issues passionate customers Become as...